PROFESSIONAL EXPERIENCE

PINKYS | E-Commerce Manager, April 2023 - Present

● Project Management & Planning (Development of PINKYS 2.0)

● Shopify Expert

● Team Management / Agency Liaison (SEO, CRO, Developers)

● UI/UX Redesign (Product Page, Homepage, Site-wide)

● Day-to-Day Critical Problem Solving (Logistics, Support, Live Site QA)

● Process Development (Custom Sales, Pre-sales, Inventory Management)

Yami | E-Commerce Copywriter, June 2022 - March 2023

● Product Page Copywriting & Optimization (Item Title, Selling Points, Description)

● Content Strategy Development (Customer Education)

● Email Copywriting

● Landing Page Copywriting

● Product Sourcing & Research

● Translation (Japanese, Chinese, Korean to English)

● Campaign Planning

● Task Management, Tracking & Prioritization

● Competitor & Market Research

Achievements:

Helped double English-language conversions year-over-year from 1.7% to 3.7%

CreditDonkey | Creative Manager, August 2019 - June 2022

● Creative direction and management

● Onboarding of creative marketing and illustration team

● Branding and creative (logo, wordmark, site design, look & feel)

● Social Media Ad Campaign Development (Pinterest, Facebook)

● Content Writing (Investing, Retirement, Banking, Cryptocurrency)

● Copy Editing & Optimization

● SEO (Organic Search)

● A/B Testing

● Polls & Surveys

● PR Outreach

Greyburne’s | Creative Director, January 2018 - Present

● Conception and development of Greyburne’s world; an immersive e-commerce

concept incorporating writing, illustration, product development, marketing and

design

Nova English Language School | ESL Teacher, June 2014 - June 2018

● Planning, preparing and delivering of teaching materials and lessons

● Assessing student progress and development

● Organizing and running specialist coursework

● Educational counseling for professionals entering English-speaking careers

AEON English Language School | ESL Teacher, May 2013 - June 2014

● Group and private instruction for Japan’s leading English conversation school

● Group and private lessons for adult learners

● Group lessons for children ages 7-12

● Self study coaching

● Educational counseling

Gallery Nucleus | Studio Apprenticeship, April 2012 - May 2013

● Designed print and digital marketing collateral for the gallery’s major shows,

including A Saga In The Stars: A Tribute Event To A Galaxy Far, Far Away and

Nautical Nonsense: A Tribute To SpongeBob Squarepants

● Social Media content creation and asset management for artist inventory

● Show production including artwork prep, promotions and shipping

● Event coordination for gallery shows and special events